Shipping policy
Free Worldwide Shipping
At DreamQuest, we offer free worldwide shipping on all orders. No matter where you are, we want to make sure that you can embark on your dream-chasing journey without any additional shipping charges.
Processing Time
Once you place an order, we begin processing it within 1-3 business days. Our dedicated team ensures that each item is carefully inspected and packed with love, preparing it for its journey to your doorstep.
Shipping Time
Shipping time varies depending on your location and the destination of the order. Generally, orders are delivered within 3-7 business days after the processing period. However, please note that unforeseen circumstances, customs delays, or peak shipping seasons might cause slight variations in delivery times. Rest assured, we do our best to get your dream pieces to you as swiftly as possible.
Order Tracking
We know how eagerly you await your DreamQuest package, and we're equally excited to get it to you. Once your order is shipped, you will receive a tracking number via email. This will allow you to keep an eye on your order's progress and get real-time updates on its journey to you.
Customs and Duties
For international orders, please note that customs and import duties may be applicable. These charges are determined by the destination country's customs regulations and are the responsibility of the recipient. DreamQuest has no control over these charges and cannot predict their amounts. We advise you to contact your local customs office for more information before placing your order.
Order Status
If you have any questions or concerns about your order's status, our customer support team is here to help. Feel free to reach out to us at support@dreamquestapparel.com, and we'll gladly assist you.
DreamQuest Promise
We strive to provide a seamless and delightful shopping experience for all our dreamers. If you have any questions, feedback, or need assistance, please don't hesitate to contact us. Your satisfaction is our top priority, and we're dedicated to making your dream-chasing journey extraordinary.